Build stronger relationships, reward loyalty, and turn every visit into lasting trust — all in one simple platform.
AI-Powered Customer Data Platform • Business Intelligence • Analytics & Visualization

Build stronger relationships,reward loyalty

AI-powered platform that turns every visit into lasting trust. Manage customers, process receipts with intelligent OCR, track loyalty points, and unlock powerful business intelligence with advanced analytics and data visualization.

Perfect for
Retail Stores
Restaurants
Service Businesses
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API-First Platform
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Receipt Scanning
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Multi-Tenant Architecture

AI-Powered Platform Features

Intelligent automation for customer loyalty and lasting relationships

AI Receipt Scanning

Intelligent OCR processing

Loyalty Points

AI-optimized earning rules

Customer Management

AI-driven insights

Business Intelligence

Data visualization & BI

Analytics & Charts

Advanced chart analysis

Rewards System

Smart reward recommendations

Build lasting customer fidelity

AI-powered customer data platform with intelligent receipt scanning, automated loyalty management, and predictive business analytics.

AI-Powered Receipt Scanning

Advanced AI OCR technology automatically extracts transaction data from receipts, identifies items, amounts, and merchants with high accuracy.

AI-powered OCR

Loyalty Points System

Flexible points earning rules, expiration management, and automatic calculation based on transactions.

Configurable rules

Tier Management

Automatic tier upgrades and downgrades based on customer behavior, spending, and engagement metrics.

Auto-tier management

Business Intelligence & Analytics

Advanced data visualization with interactive charts, customer segmentation, revenue trends, and predictive analytics for data-driven decisions.

Advanced BI

Real-Time Dashboards

Live dashboards tracking customer lifetime value, retention, transactions, loyalty program performance, and business KPIs.

Real-time insights

Rewards & Redemptions

Multiple reward types including points, discounts, cashback, and free items with stock management and QR codes.

Flexible rewards

Referral System

Track referrals with unique codes, reward both referrers and referees, and monitor referral performance.

Complete tracking

Coupon Management

Generate and manage coupons with multiple types (percentage, fixed, buy X get Y), usage limits, and bulk generation.

Bulk generation

API Key Management

Secure API key generation for businesses to integrate with POS systems, CRMs, and custom applications.

Developer-friendly

Multi-Tenant Architecture

Isolated workspaces for each business with individual customer data, settings, and loyalty programs.

Secure isolation
Data-Driven Decisions

Business Intelligence & Analytics

Transform your customer data into actionable insights with advanced analytics, visualization, and AI-powered predictions

Revenue Analytics

Comprehensive revenue tracking with daily, monthly, and yearly trends. Analyze revenue by customer segment, product category, and time period.

Customer Segmentation

Automatically segment customers into High Value, Medium Value, and Low Value groups. Understand customer behavior and preferences.

Loyalty Program ROI

Measure the effectiveness of your loyalty program. Track points issued vs redeemed, program costs, and customer retention impact.

Predictive Insights

AI-powered predictions for customer churn, revenue forecasting, and optimal marketing timing. Make data-driven decisions.

Product Performance

Identify top-selling products, analyze category performance, and understand which items drive the most customer engagement.

Export & Reports

Export analytics data, generate custom reports, and share insights with your team. Schedule automated reports via email.

Advanced Analytics Features

Revenue Analytics
Track revenue trends, daily/monthly performance, growth rates, and revenue by customer segment with interactive bar and line charts.

Available Charts:

Revenue TrendsGrowth AnalysisSegment Breakdown
Customer Intelligence
Customer segmentation, lifetime value analysis, retention metrics, and behavioral insights to understand your customer base.

Available Charts:

Customer SegmentsLTV AnalysisRetention Funnel
Transaction Analytics
Transaction patterns, frequency analysis, peak times, and transaction value distribution with detailed trend visualization.

Available Charts:

Transaction TrendsPattern AnalysisValue Distribution
Loyalty Program Performance
Points issued vs redeemed, tier distribution, reward redemption rates, and program ROI analysis with comprehensive metrics.

Available Charts:

Points FlowTier DistributionRedemption Rates
Product & Category Analysis
Top-selling products, category performance, popular items from receipts, and product-level insights for inventory decisions.

Available Charts:

Product PerformanceCategory BreakdownPopular Items
Predictive Analytics
AI-powered predictions for customer churn, revenue forecasting, optimal reward timing, and customer lifetime value projections.

Available Charts:

Churn PredictionRevenue ForecastCLV Projections
Real-World Applications

Use Cases That Drive Results

See how businesses across industries use Fidloy to build customer loyalty and drive growth

Petro Stations
Card-based loyalty system for fuel stations
  • Staff tap customer cards on mobile devices
  • Seamless transaction recording
  • Instant mobile notifications to customers
  • Real-time points and rewards tracking
  • Automated loyalty program management
Restaurants
Dual-mode loyalty for dining establishments
  • Receipt scanning for walk-in customers
  • API integration for mobile/web orders
  • Automatic points on every order
  • Real-time rewards redemption
  • Referral program with instant rewards
  • Live balance tracking for customers
Retail Stores
Flexible loyalty for retail businesses
  • Receipt scanning at checkout
  • Mobile app integration
  • In-store and online purchases
  • Tier-based rewards system
  • Coupon generation and redemption

Petro Station Workflow

Seamless card-based transactions

Card Tap

Staff taps customer loyalty card on mobile device at the pump or counter

Instant Recording

Transaction automatically recorded via API integration with POS system

Mobile Notification

Customer receives instant notification with points earned and current balance

Restaurant Dual-Mode System

Receipt scanning + API integration

Receipt Scanning Mode

Walk-in customers upload receipt photos. AI-powered OCR extracts transaction data and automatically awards points.

  • •Customer takes photo of receipt
  • •AI extracts amount, items, and merchant info
  • •Points automatically added to account

API Integration Mode

Mobile and web app orders automatically trigger loyalty points through API integration.

  • •Customer places order via app
  • •API automatically creates transaction
  • •Points and rewards instantly credited
  • •Customer watches balance grow in real-time

Referral Program

Customers refer friends and family. Both referrer and referee receive rewards. Referrers can watch their referral earnings grow in real-time as their referrals make purchases.

Ready to transform customer loyalty?

Get started with Fidloy today. Set up your business, configure your loyalty program, and start rewarding customers.

No credit card required • 15-minute call • Custom walkthrough