Build lasting customer fidelity
AI-powered customer data platform with intelligent receipt scanning, automated loyalty management, and predictive business analytics.
AI-Powered Receipt Scanning
Advanced AI OCR technology automatically extracts transaction data from receipts, identifies items, amounts, and merchants with high accuracy.
Loyalty Points System
Flexible points earning rules, expiration management, and automatic calculation based on transactions.
Tier Management
Automatic tier upgrades and downgrades based on customer behavior, spending, and engagement metrics.
Business Intelligence & Analytics
Advanced data visualization with interactive charts, customer segmentation, revenue trends, and predictive analytics for data-driven decisions.
Real-Time Dashboards
Live dashboards tracking customer lifetime value, retention, transactions, loyalty program performance, and business KPIs.
Rewards & Redemptions
Multiple reward types including points, discounts, cashback, and free items with stock management and QR codes.
Referral System
Track referrals with unique codes, reward both referrers and referees, and monitor referral performance.
Coupon Management
Generate and manage coupons with multiple types (percentage, fixed, buy X get Y), usage limits, and bulk generation.
API Key Management
Secure API key generation for businesses to integrate with POS systems, CRMs, and custom applications.
Multi-Tenant Architecture
Isolated workspaces for each business with individual customer data, settings, and loyalty programs.
Platform Capabilities
Everything you need to manage customers, process receipts, and run loyalty programs
RESTful API
Complete REST API for customer management, receipt processing, loyalty operations, and business analytics. Generate API keys for secure access.
AI Receipt Processing
Advanced AI-powered OCR technology automatically extracts transaction data, amounts, and items from receipt images with high accuracy and intelligent recognition.
Multi-Tenant
Isolated workspaces for each business. Secure data separation with individual customer databases, loyalty programs, and settings.
Real-Time Analytics
Live dashboards showing customer lifetime value, transaction history, loyalty points, tier distribution, and program performance metrics.
Business Intelligence & Analytics
Transform your customer data into actionable insights with advanced analytics, visualization, and AI-powered predictions
Comprehensive revenue tracking with daily, monthly, and yearly trends. Analyze revenue by customer segment, product category, and time period.
Automatically segment customers into High Value, Medium Value, and Low Value groups. Understand customer behavior and preferences.
Measure the effectiveness of your loyalty program. Track points issued vs redeemed, program costs, and customer retention impact.
AI-powered predictions for customer churn, revenue forecasting, and optimal marketing timing. Make data-driven decisions.
Identify top-selling products, analyze category performance, and understand which items drive the most customer engagement.
Export analytics data, generate custom reports, and share insights with your team. Schedule automated reports via email.
Advanced Analytics Features
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Use Cases That Drive Results
See how businesses across industries use Fidloy to build customer loyalty and drive growth
- Staff tap customer cards on mobile devices
- Seamless transaction recording
- Instant mobile notifications to customers
- Real-time points and rewards tracking
- Automated loyalty program management
- Receipt scanning for walk-in customers
- API integration for mobile/web orders
- Automatic points on every order
- Real-time rewards redemption
- Referral program with instant rewards
- Live balance tracking for customers
- Receipt scanning at checkout
- Mobile app integration
- In-store and online purchases
- Tier-based rewards system
- Coupon generation and redemption
Petro Station Workflow
Seamless card-based transactions
Card Tap
Staff taps customer loyalty card on mobile device at the pump or counter
Instant Recording
Transaction automatically recorded via API integration with POS system
Mobile Notification
Customer receives instant notification with points earned and current balance
Restaurant Dual-Mode System
Receipt scanning + API integration
Receipt Scanning Mode
Walk-in customers upload receipt photos. AI-powered OCR extracts transaction data and automatically awards points.
- •Customer takes photo of receipt
- •AI extracts amount, items, and merchant info
- •Points automatically added to account
API Integration Mode
Mobile and web app orders automatically trigger loyalty points through API integration.
- •Customer places order via app
- •API automatically creates transaction
- •Points and rewards instantly credited
- •Customer watches balance grow in real-time
Referral Program
Customers refer friends and family. Both referrer and referee receive rewards. Referrers can watch their referral earnings grow in real-time as their referrals make purchases.
4 Steps to Success
Get started in minutes. Set up your business, configure loyalty programs, and start rewarding customers.
Create Business
Set up your business account and configure your workspace. Define your brand, settings, and initial loyalty program.
Configure Loyalty
Set up points rules, tiers, rewards, and coupons. Choose between receipt scanning, API integration, or card-based systems.
Multiple Integration Modes
Use receipt scanning for walk-ins, API integration for mobile/web orders, or card tapping for quick transactions. All modes automatically award points and send notifications.
Real-Time Engagement
Customers receive instant notifications, watch their balance grow in real-time, refer friends, and redeem rewards seamlessly.
Ready to transform customer loyalty?
Get started with Fidloy today. Set up your business, configure your loyalty program, and start rewarding customers.
No credit card required • 15-minute call • Custom walkthrough